Meridian Classe Contact

Privacy Policy

Last Updated: January 2025

Introduction

Meridian Classe is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our luxury car rental services in Singapore.

Data Collection

We collect the following types of personal data:

  • Contact Information: name, email address, phone number
  • Identification: driving license, passport or ID card details
  • Payment Information: credit card or bank account details
  • Usage Data: rental history, vehicle preferences, feedback
  • Technical Data: IP address, browser type, pages visited on our website

How We Use Your Data

Your personal data is used for:

  • Processing vehicle rental bookings and agreements
  • Providing customer support and responding to inquiries
  • Payment processing and billing
  • Compliance with legal and regulatory requirements
  • Improving our services based on usage patterns
  • Sending service updates and communications (with consent)

Legal Basis

We process your data based on:

  • Consent: for marketing communications and optional services
  • Contract: to provide requested rental services
  • Legitimate Interest: for business operations and service improvements
  • Legal Obligation: for tax, insurance, and regulatory compliance

Data Protection

We implement appropriate security measures including encryption, secure servers, access controls, and regular security audits. All payment information is processed through secure, PCI-compliant payment providers.

Data Retention

We retain your data for:

  • Contact form submissions: 3 years
  • Rental agreements and records: 7 years (legal requirement)
  • Financial records: 7 years
  • Marketing data: until consent withdrawn

Your Rights

Under Singapore's Personal Data Protection Act, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Personal Data Protection Commission

Contact Us

For questions about this privacy policy or to exercise your rights, contact:

Meridian Classe

1 Raffles Place, One Raffles Place Tower 2, Singapore 048616

Phone: +65 6847 3162